Who we are

Our website address is: https://remac.ae.
Remac is a UAE-based retailer specializing in genuine Apple products including MacBooks, iPads, iMacs, and Apple accessories. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and protect your data.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string (also called a hash) may be created from your email address and shared with the Gravatar service to check if you’re using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After approval of your comment, your profile picture may be publicly visible in the context of your comment.

Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website may download and extract location data from images on the site.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience, so you do not have to fill in your details again when leaving another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, several cookies are set to save your login information and display preferences. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login persists for two weeks. Logging out removes these cookies.

If you edit or publish a product or post, an additional cookie will be stored in your browser. It contains no personal data and simply records the post ID of the content you edited. It expires after one day.

Embedded content from other websites

Articles and product listings on this site may include embedded content (e.g., YouTube videos, Instagram feeds, etc.). Embedded content from other websites behaves as if the visitor has visited those websites directly.

These sites may collect data about you, use cookies, and embed additional third-party tracking. They may monitor your interaction with their content, including tracking if you’re logged in to that third-party site.

Who we share your data with

We do not sell, trade, or rent your personal information to third parties. However, if you request a password reset, your IP address will be included in the reset email.

We may share information with payment processors (e.g., Stripe) and shipping partners to fulfill your orders securely and efficiently.

How long we retain your data

If you leave a comment or review, the content and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up automatically instead of holding them in a moderation queue.

For users who register or make purchases, we store personal information provided in their customer profile. All users can see, edit, or delete their information at any time (except for their username). Website administrators can also access and modify this information as needed for support and service fulfillment.

What rights you have over your data

If you have an account with us or have left comments or orders, you may request an exported file of the personal data we hold about you. You may also request that we erase your personal data. This excludes any information we are required to retain for administrative, legal, or security purposes.

To make a data request, please contact: support@remac.ae

Where your data is sent

Visitor comments may be checked through an automated spam detection service.
Order details and customer information are securely transmitted through encrypted SSL protocols and may be shared with third-party logistics and payment gateways for fulfillment and fraud prevention.