Welcome to Remac.ae. These Terms and Conditions govern your access to and use of our website and the purchase of products from our online store. By using this website, you agree to comply with and be bound by these terms.

Company Information

Remac.ae is owned and operated by Sami Khan Electronics Trading LLC, a registered business in the United Arab Emirates.
Business Address: Industrial Area 6, Sharjah, UAE
Email: support@remac.ae

Use of the Website

By accessing Remac.ae, you confirm that:

  • You are at least 18 years old or using the site under the supervision of a legal guardian.

  • You will use the site for lawful purposes only.

  • You agree not to misuse the website or breach its security features.

Product Information

We make every effort to ensure that product descriptions, prices, and images are accurate. However:

  • All products are subject to availability.

  • We reserve the right to make changes to pricing or availability without notice.

  • Minor variations may exist between product photos and the actual item.

Pricing & Payment

  • All prices are listed in AED (UAE Dirhams) and include applicable taxes.

  • We accept secure payments via Stripe and other authorized gateways.

  • Orders will not be processed until full payment is received and confirmed.

Shipping & Delivery

  • Orders are processed within 1 business day.

  • Standard delivery takes 2 to 3 business days across the UAE.

  • Shipping delays caused by courier services or inaccurate addresses are beyond our control.

Please refer to our Shipping Policy for full details.

Returns & Refunds

  • Products can be returned within 15 days if they are unused, unopened, and in original condition.

  • All items come with a 1-year warranty for manufacturer defects.

For more information, view our Refund and Returns Policy.

Warranty

  • Apple products sold on Remac.ae include a limited 1-year warranty.

  • This warranty does not cover accidental damage, misuse, or unauthorized repairs.